frequently asked questions
What is the AeroTrainer ?
The AeroTrainer is an ergonomically contoured, 2-sided, inflatable fitness platform. Designed for all fitness levels to reduce stress, improve flexibility and build core strength. The AeroTrainer promotes healthy living and gives people the opportunity to exercise in the comfort of their own home.
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Why is the AeroTrainer unique?
The AeroTrainer uses air mattress technology to create the ultimate therapeutic and exercise platform. The AeroTrainer is lightweight and less expensive than most full body fitness equipment for your home. Most stability balls and exercise platforms are not as versatile and can create un-safe environments, whereas the AeroTrainer creates the perfect balance of instability with stability to keep you safe while receiving all the benefits.
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What is the AeroTrainer guarantee?
The AeroTrainer is purchased with a 60-day money back guarantee. If you are not satisfied with your purchase contact 1 (800) 799 – 5838 or email us at support@aerotrainer.com to receive a full refund.
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What is the AeroTrainer’s relationship with GOLO?
The AeroTrainer is brought to you by GOLO. GOLO is a health and wellness company that offers a scientifically proven all-natural weight loss plan, and various nutraceuticals proven to increase energy, strengthen the immune system and support metabolic health. The AeroTrainer has been added to GOLO’s growing list of health and wellness products to provide people with tools to live a healthier and happier life.
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How can I contact customer support?
Contact customer support at 1 (800) 799 – 5838 or email us at support@aerotrainer.com. You can also contact us via our social media pages for questions and exercise tips!
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Is there a warranty?
The AeroTrainer comes with a 1-year warranty. If your AeroTrainer becomes ripped, torn or damaged please contact support to organize a replacement unit.
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Is the AeroTrainer safe?
As with all exercise equipment, if the AeroTrainer is used incorrectly, you may fall off the AeroTrainer, which may cause serious injury. The AeroTrainer is unstable by design but if used correctly supports your body while you exercise. The AeroTrainer is designed for safety and comfort. The AeroTrainer has 4 air chambers built within the AeroTrainer which makes the product burst proof should the AeroTrainer be punctured in which case the unit would slowly deflate. The ergonomic design and handles help the user stay in control while exercising.View more information.
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What is the size of an inflated AeroTrainer?
When inflated, the AeroTrainer is 40" L x 37" W and 23" H. The AeroTrainer can be deflated after each use and stored in a closet or even under your bed.
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What type of material is the AeroTrainer?
The AeroTrainer is created with PVC and Flocked PVC. The same material used to make your standard inflatable air mattress.
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Is the PVC used in the AeroTrainer safe?
Yes, the AeroTrainer has been tested and approved with the below testing:
Conclusion: PASS Test Conducted: Regulation (EC) No.1907/2006 REACH Annex XVII as amended,Item 51 and 52 Phthalates-Mouthable (DBP,BBP,DEHP,DIBP,DnOP,DINP,DIDP)
- Conclusion: PASS Test Conducted: California Proposition 65,Phthalates (DBP,BBP, DEHP,DINP,DDP,DnHP)
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What if my AeroTrainer is punctured?
If your AeroTrainer is punctured, please use one of the 2x repair patches located with your AeroTrainer. If the AeroTrainer is not repairable please contact us.
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Is the AeroTrainer washable?
Yes, the AeroTrainer is washable. You can use a washcloth and soap to wipe down the flocking on the seat portion or anywhere on the PVC material. We recommend washing the product after switching users.
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What are the results I can expect?
With only 10 minutes of exercise per day on the AeroTrainer you will see amazing results. You will find immediate results going through our stretching and stress-relief exercises.
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Does the AeroTrainer come with a diet program?
Yes, you will be provided with the scientifically proven GOLO For Life program, which includes booklets like our Metabolic Plan and Overcoming Diet Obstacles. You will also become a member of the myGOLO membership site where you can checkout meal plans, health tips and more. With the myGOLO membership you will also gain access to many other exciting products brought to you by GOLO. A $199 value absolutely free!
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What does my AeroTrainer purchase include?
With your AeroTrainer purchase you will receive a Fitness Poster that includes our top exercises, Instructional Guide, the GOLO for Life Plan, the Get Control of Your Stress Booklet, puncture patch kit and a high-speed electric pump.